View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001699 | T99X171.00 SKB Eagle | SW Issue | public | 2023-04-04 18:25 | 2024-07-18 12:29 |
| Reporter | (ALTech) Younkwang Jung | Assigned To | (SW) Bcan Yeh | Due Date | 2023-05-26 11:31 |
| Priority | normal | Severity | s3-moderate | Reproducibility | always |
| Status | closed | Resolution | not fixable | ||
| Summary | 0001699: [Smart3][ATV12] Request confirmation on how to install apps automatically that are not included in FW | ||||
| Description | Hi kerwin I checked that YouTube Kids is set to PAI, it seems to be installed only through the setupWizard ( after factory reset ) SKB is asking if there is a way to install it automatically(in silence) without going through the setup wizard. Currently, SKB is trying to apply the two apps below in this way. 1) YoutubeKids 2) Amazon Prime Please check it Thank you YK.Jung | ||||
| Tags | No tags attached. | ||||
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| User List |
(ALTech) JunGyu Kim , (ALTech) SY Yoon , (SW) Jacky Chiang , (SW) Kerwin Chen |
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Hi YK, Here is one suggestion for your reference. 1. Download apps (YoutubeKids,Amazon Prime) from a server and saved apps in /data temporarily. 2. Install the above apps silently. 3. delete the apps ps. 1. A (http) server is required to be the apps' source. 2. It is required to pre-build another app which is responsible for downloading and installing other apps. |
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Hi Bcan I reported your contents to SKB. Below is an additional confirmation request from SKB. PAI is being triggered in SetupWizard after factory reset Is there a way to trigger PAI outside of the SetupWizard? ( Is there an API to trigger PAI ?) can you contact Google or 3PL if you don't know? Thank you YK.Jung |
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Hi YK, After checking ATV Helper Center, there is no way to trigger PAI out of SetupWizard. |
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Hi Bcan Thank you for checking.!! YK.Jung |
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Hi Bcan SKB is checking the function that OTT apps are automatically installed without Setup-Wizard(PAI) So there is an additional confirmation request from SKB. - Is there any support for apps automatically download/Install solutions at the manufacturer's level ? - If there is an existing similar solution, please review the applicability. Thank you YK.Jung |
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Hi YK, No, we have no this kind of apps. |
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Hi Mr. Bcan Yeh and Mr. Kerwin Chen, It is the SKB's official request. So we need more explanation about your answer. 1. If you don't have apps and you cannot develop this kind apps, then please explain more why you cannot develop it. 2. If you don't have apps but you need some time to review this kinds of apps, then please let me know how long do you need to review it. As you know, we have real contact to our customer. So we should persuade why we can or cannot support them. Normally they want to get positive feedback or reasonable reason that we cannot support. BR S YOON |
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Hi Mr.Yoon, Please check my response in https://mantis.cnsbg.foxconn.com/vaas/view.php?id=1699#c12759 And currently we don't have this kind of apps. |
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Hi Mr.Yoon, >> why you cannot develop it I think the keypoint is the server for downloading apps. As I know, digicap's app can install app online. (e.g. TJ karaoke) That means they have (or maintain) a server for this. Maybe you can ask them for more information. ps. FXN is manufactor, we don't maintain server |
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Hi Bcan There was no additional confirmation request from SKB , so I will close this ticket If there is a request for additional confirmation request from SKB , I wll reopen it Thank you YK.Jung |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2023-04-04 18:25 | (ALTech) Younkwang Jung | New Issue | |
| 2023-04-04 18:25 | (ALTech) Younkwang Jung | Status | new => assigned |
| 2023-04-04 18:25 | (ALTech) Younkwang Jung | Assigned To | => (SW) Kerwin Chen |
| 2023-04-04 18:25 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) SY Yoon | |
| 2023-04-04 18:25 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) JunGyu Kim | |
| 2023-04-06 08:48 | (SW) Kerwin Chen | Severity | s2-severe => s3-moderate |
| 2023-04-06 10:31 | (ALTech) Younkwang Jung | Due Date | => 2023-04-10 11:31 |
| 2023-04-06 15:10 | (SW) Kerwin Chen | Assigned To | (SW) Kerwin Chen => (SW) Bcan Yeh |
| 2023-04-07 16:05 | (SW) Bcan Yeh | Note Added: 0012759 | |
| 2023-04-11 15:21 | (ALTech) Younkwang Jung | Note Added: 0012806 | |
| 2023-04-11 17:14 | (SW) Bcan Yeh | Note Added: 0012815 | |
| 2023-04-11 17:14 | (SW) Bcan Yeh | File Added: 1681200992756.jpg | |
| 2023-04-11 18:17 | (ALTech) Younkwang Jung | Note Added: 0012818 | |
| 2023-05-24 14:23 | (ALTech) Younkwang Jung | Note Added: 0013213 | |
| 2023-05-24 14:23 | (ALTech) Younkwang Jung | Due Date | 2023-04-10 11:31 => 2023-05-26 11:31 |
| 2023-05-24 15:13 | (SW) Bcan Yeh | Note Added: 0013216 | |
| 2023-05-24 16:51 | (ALTech) SY Yoon | Issue Monitored: (SW) Kerwin Chen | |
| 2023-05-24 16:52 | (ALTech) SY Yoon | Issue Monitored: (SW) Jacky Chiang | |
| 2023-05-24 16:58 | (ALTech) SY Yoon | Note Added: 0013222 | |
| 2023-05-24 17:40 | (SW) Bcan Yeh | Note Added: 0013223 | |
| 2023-05-24 19:01 | (SW) Bcan Yeh | Note Added: 0013224 | |
| 2024-07-18 12:29 | (ALTech) Younkwang Jung | Note Added: 0016291 | |
| 2024-07-18 12:29 | (ALTech) Younkwang Jung | Status | assigned => closed |
| 2024-07-18 12:29 | (ALTech) Younkwang Jung | Resolution | open => not fixable |
